Call Centers

Trends

Strained Profitability
Staffing Shortages
High Turnover: 28% Leave in 90 Days
Low Workforce Productivity
Increased Expense Controls

Turnover

Average Turnover 30%+
Small: 17%
Mid-Sized: 37%
Large: 44%

Absenteeism

Average Absenteeism: 6%
Outsourced: 10%
Retail: 9.3%

To arrange a consultation with an Advisor Call (917) 983-0525 or Email information@360SmarterCare.com

Replacement Staffing Cost 16% of Gross Annual Earnings

Optimize Staffing with 360

Increase Productivity
Reduce Turnover
Control Expenses

Comorbidity Cocktail & Productivity

Almost 50% of employees suffer with Obesity, 40% with Hypertension, and 15% with Diabetes or Pre-Diabetes. Many have all three, the Comorbidity Cocktail. Because they are not well they are not as productive as they could be. 360 deploys AI-based Chronic Care Programs to help them increase adherence to their care plan, to feel better to lead fuller and more productive lives at home and at work.

Call Center Net Cost for 360

Smarter Search delivers a savings to your self-funded Call Center Healthcare Plan of 40% on the 35% of Total Healthcare Spend used for Outpatient Care. 360 Chronic Care addresses the 5 to 10% of your employee population that drive up to 51% of your Total Healthcare Spend. Your plan savings are documented in monthly reports. 360 pays for itself in healthcare savings alone while solving the most mission critical Call Center problems in the Covid-19 economy. info@360smartercare.com

To arrange a consultation with an Advisor Call (917) 983-0525 or Email information@360SmarterCare.com

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