Bedside Concierge ™ – Non-Clinical Bedside Support
Community Concierge ™ – Automated Group Data Collection & Assessment
Discharge Concierge ™ – Navigate & Complete State Mandated Education & Details
Digital PA ™ – Virtual Care Advisor, RPM, & Care Coordination

BehavioralRx has proven to positively impact reality and data, not just monitor or report on it. We achieve this by becoming a partner and supporter in a person’s day-to-day lifestyle. No two people are identical when viewed from a combined emotional, behavioral, physical, and metabolic perspective. With this guiding principle in mind, BehavioralRx precisely treats each person, not just their disease.

The scientific methods and algorithms behind BehavioralRx have produced significant evidence-based improvements around the world in managed long-term care, transitions of care, and gaps in care for patients with chronic and highly complex conditions.

Empowering patients to submit non-clinical comfort requests in their moment of need, ensuring a positive inpatient experience. Uniquely designed to offload nurses from processing patients’ comfort requests typically submitted through the nurse call button, Bedside Concierge electronically directs those requests to the departments that can service them. At the same time, it refocuses nurses on clinical patient care delivery, increasing their Joy in Practice.

“By using the Bedside Concierge™ to submit, process and deliver the non-clinical requests of our patients through each of the departments that can directly service those needs, the cost of patient care is reduced and efficiencies expanded. Bypassing the nursing team for servicing these important “comfort” needs of patients allows us to focus our energies completely on the clinical care of patients in the hospital, enhancing the patient experience, improving our work life and leading us to appreciate the “joy in practice” that was pivotal in our decision of careers in nursing.”

Susan Giordano, Chief Nursing Officer, Pascack Valley Medical Center

Automating the collection of health risk assessment data while Improving data accuracy to drive precision healthcare delivery. Community Concierge collects patient data and generates reporting to improve coordination of care delivery across current and potential patient populations. As a result, opportunities are created for proactive disease management, readmission reduction, and more cost-effective care.

To arrange a consultation with an Advisor Call (917) 983-0525 or Email [email protected]

Streamline the Hospital Discharge Process with Increased Compliance

With Discharge Concierge, state-mandated pre-discharge patient education is delivered directly to patients for optimal cognition. In a fully automated yet highly personalized experience, resources are accessible via any web-enabled device – with inpatients reviewing content at their own pace, indicating completed content in an interactive checklist, noting any questions in a live notepad, and requesting nurse time for clarification only as needed. Patient completion is linked automatically via API to the patient’s electronic medical record, yielding a 100% turnkey process.

Effortless Access – Provide patients with the resources needed to self-complete state-mandated, “need-to-know” content prior to discharge. Organize your content by department, condition, or specific educational regimens for easy deployment.

Personalized Patient Care – Patients review content specific to their condition that can be independently completed through an easy-to-navigate, intuitive online portal. Discharge Concierge keeps track of progress and encourages patients to complete their checklist.

Track Progress & Reduce Complications – Discharge Concierge remembers where patients left off, returning to the last viewed document if they close the portal for any reason. To keep things moving, nurses can check on patient progress and prepare responses to submitted questions in advance.

Patient Specific Knowledge Base – Patients can send educational materials to themselves, family, or caregivers via email or text (SMS) message for future reference and review, ensuring they still have access to their content after they leave the hospital.

Documented Discharge – Patients can document questions in Discharge Concierge, prompting discussion with the nurse as needed. If patients have no questions, they proceed independently through the content to completion.

Automated Compliance – Utilizing a real-time API integration, Discharge Concierge™ can connect directly to your EMR/EHR to track and document progress to ensure compliance with healthcare laws and regulations.

Thirty million US patients will use RPM tools by 2024.