R & R™
Our Founder on Monica’s New York City Legends Segment
Our founder, Peter G. Basica, was featured on Monica Morales’ Legends segment on Monica Makes It Happen show on PIX11 and the CW, where they discussed the future of healthcare, AI, and the need to better serve Veterans. The interview spotlighted 360’s commitment to advancing meaningful change at the intersection of technology and healthcare for rural residents and Veterans.
R&R™ Resilience & Recovery
When service members take off the uniform for the final time, they are not simply changing what they wear. They are stepping away from a way of life.
They leave behind the mission, the structure, and the brothers and sisters who trained beside them, served beside them, and stood with them through some of life’s most demanding moments. They leave a community built on trust, sacrifice, discipline, and shared purpose.
The transition from military service to civilian life is far more than a career change. It is a profound shift in identity, belonging, and daily purpose—one that can be difficult to fully understand without having walked in their boots.
Our veterans have carried the weight of service. As they enter the next chapter of their lives, they deserve more than gratitude. They deserve recognition, meaningful support, and a community committed to standing with them.
R&R™ supports active-duty service members as they prepare for the transition from military service to civilian life—and as they continue their journey as veterans.
The men and women who serve our nation answer a call few are willing to accept. Their families carry that commitment with them, often at great personal cost. Their sacrifice does not end when the uniform comes off, and neither should our support.
R&R™ exists to stand with veterans and their families during one of the most important transitions of their lives. Through practical support, resilience-building resources, civilian life skills, and a strong network of care, we help veterans navigate life after military service with confidence, purpose, and dignity.
Supporting those who served is more than an expression of gratitude. It is a shared responsibility. R&R™ is committed to empowering veterans, strengthening families, and helping those who defended our nation build successful lives beyond the military.
R&R™ is more than an application. It is an interactive, two-way engagement program designed to keep support active, accessible, and responsive
Through proactive text-based outreach, R&R™ maintains consistent contact with each participant. Based on their level of engagement and individual needs, users typically receive one to three messages per week from R&R™. These messages may include check-ins, encouragement, resources, reminders, or guidance designed to support resilience and successful transition.
R&R™ also gives users the ability to request help when they need it. Through simple keywords, participants can initiate support, access specific resources, or receive information relevant to their current situation.
This two-way model allows R&R™ to do more than provide information. It creates ongoing connection, delivers support before a crisis point, and gives veterans, service members, and their families a direct path to help when they need it most.
The R&R™ Engagement Hub serves as the central point of access for the entire R&R™ program.
Through the User Dashboard, participants can connect to R&R™ from any internet-enabled device. The dashboard brings every element of the program into one accessible location, giving service members, veterans, and their families a clear path to resources, support, communications, and engagement tools.
| Veteran Content | Keyword Support |
| Life – Success as a Civilian | Music |
| Health – Navigating Healthcare | Decompression |
| Work – Career Support | Sleep |
| Resiliency | Mid-Day |
| Mental Health & Substance Abuse | Motivator |
| Community & Connection | Back-Up |
| Anonymous Peer-to-Peer Chatroom | Support Track & Escalation |
| Family Content | Resiliency Drills |
| Building a Supportive Home Environment | Prioritizing Family |
| Understanding Family Benefits | Service Transitions (Retirement) |
| Navigating Family Relationships | Getting There Faster (Asking for Help) |
| Understanding PTSD | Career Growth |
| Mental Health & Substance Abuse | Changing Roles – Value & Worth |
| Healthy Living |
Ben is R&R™’s AI avatar and a trusted guide within the platform. A former Explosive Ordnance Disposal service member, Ben now continues his mission by helping fellow veterans access the information, resources, and support they need.
Within R&R™, Ben can assist users with a wide range of veteran-related questions, with a special focus on U.S. Department of Veterans Affairs resources. Ben operates within a closed, curated AI environment and draws from publicly available VA documents and official resource materials. This helps ensure that users receive relevant, reliable guidance without having to search through complex systems on their own.
Note: Ben is in development and not a finished product. However, the PDF information from the VA is the most recent available.
For example, if a veteran has lost a DD-214, Ben can explain the replacement process in clear steps and direct the user to the appropriate official link to request a new copy.
Ben also connects users to state-specific support. In New York, he can provide information on all 27 participating 501(c)(3) nonprofit organizations, including direct links to each organization’s website. As R&R™ expands into additional states, Ben will provide similar access to trusted veteran-support resources in those communities.
Through Ben, R&R™ gives veterans and their families a practical, accessible, and mission-focused way to find help when they need it.
The Military Mindset
Military service teaches men and women how to stay focused under pressure, complete the mission, and compartmentalize what they experience in order to keep moving forward. That discipline is essential in uniform. But when the mission ends, many service members are left carrying memories, stress, and trauma they were never taught how to unpack.
What helped them survive in service can become difficult to manage in civilian life. Unprocessed experiences do not simply disappear. Left unaddressed, they can affect a veteran’s health, relationships, career, sense of purpose, and overall quality of life.
One of the greatest barriers to meaningful support is the stigma surrounding mental and behavioral health—especially when it comes to PTSD, trauma, stress, and emotional recovery. Too often, service members, veterans, and first responders avoid asking for help because they fear judgment, career consequences, or being seen as weak.
Mandated counseling can also miss the mark. When support feels forced, people often say what they believe they are expected to say rather than what they are truly experiencing. That limits trust, reduces effectiveness, and leaves critical issues unresolved.
R&R™ is designed to help change that dynamic. By creating a confidential, accessible, and nonjudgmental pathway to support, R&R™ helps veterans and those who serve begin addressing what they have carried—on their terms, at their pace, and with dignity.
The R&R™ Anonymous Chatroom gives veterans a private, veteran-only space to connect with others who understand the weight of service.
Users who enter the chatroom will engage with fellow veterans in a peer-to-peer environment designed to protect anonymity and encourage honest conversation. R&R™ will not identify a user unless the user chooses to disclose identifying information.
For veterans carrying the weight of a mission, an experience, or a memory they have kept compartmentalized, the chatroom provides a place to speak without rank, judgment, or stigma. To further protect privacy and operational security, users are encouraged to avoid specific details. Change the country, time of year, branch of service, names, dates, locations, and numbers connected to the event.
For many veterans, talking with other veterans can help defuse the internal pressure created by memories they have carried alone for too long. The R&R™ Anonymous Chatroom offers a place to be heard, understood, and supported by people who have also served.
When more support is needed, fellow veterans in the chatroom can help connect users to additional resources, including nonprofit organizations, activity-based peer groups, and more formal support options. R&R™ and Ben are also available to help guide veterans and their families through the civilian life journey with practical resources, trusted information, and ongoing support.
R&R on the ULFN News
Contact us at: (917) 983-0525 information@360smartercare.com https://360smartercare.com/r-r/
360 New York, 1500 Broadway, Suite 1902 New York, NY 10036 Main Line (917) 983-0525